TERMS and Conditions

EDIT FOR TERMS

Terms here

FAQs

Find answers to common questions about your visit to Scramble Parkour

How long can we stay?

Your party reservation is good for 90 minutes of time inside the activity gym, followed by 60 minutes of food and drinks at a reserved table within the Union Station Cafe.

Can we keep playing after we have food?

For safety, parties are play first / eat later. After your guests have left the activity gym and entered the Union Station Cafe for the food portion of your event, they will need to pay a new entry fee to re-enter the gym.

Can I bring in outside entertainment, like a clown or a box of bunnies to pet?

No. Outside entertainers, animals (service animals excluded), and professional photographers are strictly prohibited.

Can I bring in party decorations or balloons?

No. We do not allow table decorations of any kind inside of Scramble Parkour. Balloons are prohibited.

Can I bring in a birthday cake?

Yes! You may bring a professionally baked cake, or cupcakes in store packaging with the original food label. Please be ready to provide guests with food safety information when requested. We do not allow homemade cakes or ice cream. We do not provide onsite refrigeration storage or cake-cutting services – be sure to bring utensils to serve your cake. Party hosts must be present for cake deliveries completed by professional bakeries. We do allow candles and have lighters available upon request.

When can I arrive for my event?

We encourage hosts to arrive 15-20 minutes before their scheduled event. This will provide our staff ample time to check in the host and review party details.

How do I check my Scramble gift card balance?

A team member can help you check your gift card balance at any Scramble location or by visiting our website. Please contact us via email with any questions, scrambleinfo@goscramble.com.

Can I purchase a Scramble Parkour gift card?

Yes! You can buy a Scramble gift card and use it any Scramble location. Just visit our Gift Cards page or purchase a physical gift card at any Scramble location - our staff will help you at the register.

How long can we stay?

Your paid entry is good for 90 minutes inside our activity gym.

Do you have lockers?

We do not offer locker storage, so suggest leaving your high-priced valuables at home. We do offer unsecured cubbies for shoes.

Can I leave my shoes on when I'm on a course? Can I go barefoot?

Participants must wear the special socks provided by Scramble Parkour to use most of the attractions. Clean athletic shoes are required to use the Upper J Street section of the gym.

Can I bring in food or drinks from outside?

We do not allow outside food and drink. If you wish to seek a food related accommodation please discuss this with us in advance by emailing scrambleinfo@goscramble.com or at reception upon arrival so that we can consider your request for accommodation.

Do you sell food and drinks?

Yes! Scramble Parkour offers a full menu of meals, beverages, and snacks at our Union Station Cafe.

Do you have specific attractions or times for people with disabilities?

All of our locations are ADA accessible and we can make further accommodations on a case by case basis. We occasionally offer additional opportunities for those who need more time in our play and exercise environment. Please email us at scrambleinfo@goscramble.com to learn more.

What parking is available at Scramble Parkour?

There are many places to park in Shirlington Village, Scramble Parkour has it's own unreserved spaces on the tenant level of Quincy garage. Please respect other office users when parking your vehicles.

What are your busiest times?

Scramble is always going to be busy on wet days, holidays and hot days. The best way to see this data is located on our google page.

Do you offer special discounts?

Yes! Follow us on social media and sign up for our newsletter on our website to learn more!

Can I leave my child unattended at Scramble Parkour?

Children aged 13 and under must be accompanied by an adult while using Scramble. This ensures that adults can supervise the children's activities and monitor their well-being. Children aged 14 and older may enjoy the facilities independently, but parents must remain local and provide a means of communication.

Who can sign a waiver?

All adults must sign a waiver. Adults will sign a waiver for all accompanying children.

Is there an age limit at Scramble Parkour?

We welcome all ages, young and old. While most of our activities are suitable for everyone, some are tailored for specific age groups, such as our designated infant and toddler areas. For the safety and enjoyment of all guests, we kindly request that parents and guardians take a moment to familiarize children with these designated play areas

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LET'S TALK ABOUT THIS MODULE - CAN WE CUT? IF KEEP, WHAT DO WE WANT IT TO DO? Visit our gym in Shirlington, Virginia for an exciting parkour experience!